Return Policy

At Karizma Moto, we have a very simple 30 days return policy.

In case of having received a damaged or products with a manufacturing fault, please be sure to get in touch with us at info@karizmamoto.com

We have an active team that will help you take care of the issue as soon as possible.

We want you to be happy with our products. we are dedicated to sorting out and fixing an issue with a product for you.

Please note the following return details:

  • The return products must be unused and must be in their original Karizma packaging with the tags and certificates attached. This helps us reduce our carbon footprint as much as we can.
  • The customer bears the return shipping costs.          
  • To return your product, please write to us info@karizmamoto.com and we handle the rest.

For any queries, please don’t hesitate to contact us at info@karizmamoto.com

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@karizmaleather.com

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@karizmaleather.com  and send your item to: Karizma Moto, Khadim Ali Road,  Street # 7, Sialkot 51310, Pakistan.

 

 

Shipping

To return your product, you should mail your product to: Karizma Moto, Khadim Ali Road,  Street # 7, Sialkot 51310, Pakistan

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.